Sandbox and Production

Every company has two workspaces. Build and test in the Sandbox, where only your approved phones get anything, then go live in Production.

The two workspaces#

Campaigns, locations, location groups, notifications, media, segments, devices and reports belong to one workspace. Company settings, the team and billing are shared by both, and you change them from Production.

Switch workspace#

1. 1
   Open the switcher

   Click your company name at the top of the sidebar. The current workspace, Sandbox or Production, shows under the name.
2. 2
   Choose a workspace

   Click Production (Your live app) or Sandbox (Test on your own phones). Until you're on a paid plan, Production shows a lock and Upgrade to go live instead.

Knowing where you are#

In the Sandbox, an amber Sandbox bar sits on every page: "Only approved test devices get anything here." It links to Test devices, and to Copy to Production once Production is open (or Upgrade to go live before that).

Sandbox limits#

The Sandbox is for building and testing, so it has its own limits instead of your plan's:

• 100 locations and 10 active campaigns (running or scheduled; paused and ended campaigns don't count).
• 250 MB of media.
• 25 approved test devices, and up to 50 waiting for approval.
• Location events are kept for 30 days.

Developers in Production#

Developers build in the Sandbox like anyone else. In Production they can view campaigns, locations, notifications, media and segments but not change them: they make changes in the Sandbox and an owner or admin copies them across.