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Create a notification

Write a message or a survey once, preview it on a phone as you type, and attach it to any campaign.

  1. 1
    Open the form
    Go to Notifications › Create Notification, or click Create notification on the notifications overview.
  2. 2
    Choose the type
    Under Notification type, choose Message or Survey.
  3. 3
    Name it
    Under Setup, enter a Notification name. Only your team sees it; it's how you find it when attaching it to a campaign.
  4. 4
    Write the content
    Under Content, write the Headline, the first line people see, and the Body. The Live preview phone updates as you type.
  5. 5
    Add media or a call to action
    Under Notification add-ons, click Media to pick from your library, upload an image, video or audio file, or add a YouTube link. Click Add CTA to add a button with a CTA title and CTA URL.
  6. 6
    Save
    Click Save and exit. The notification is in your library, ready for any campaign.

Limits#

FieldLimit
Headline65 characters. The form warns from 58, where some phones cut it off.
BodyRequired. Most phones show about 180 characters before cutting it off.
CTA title and CTA URLBoth or neither. The URL must be a public web address (http or https; https:// is added if you leave it off), and it's checked when you save and must answer.
SurveyUp to 5 questions.

Surveys#

For a Survey, the headline and body introduce it, and Survey questions holds up to five questions. Click Add question and choose the answer type: Open ended, Single choice, Multiple choice (2 to 4 choices), Rating, Yes / No, Number or Slider. Each question has a Required toggle. Surveys can have a call to action but no media.

What your plan includesSurveys, video and audio depend on your plan. If they aren't included, saving says so, for example "Surveys aren't included in your plan."
Lead with the benefitKeep the headline short and say what's in it for the reader: "20% off inside, today only" does more than "Summer promotion".