Team members

Invite colleagues, give each the role they need, and remove access when someone leaves.

Company › Team with the Members table and Pending invitations

Go to Company › Team. Owners and admins manage the team. On the Free plan you can have 2 team members; a paid plan has no limit.

Invite someone#

  1. 1
    Open the invite form
    Click Invite user.
  2. 2
    Enter their details
    Enter their Email and choose a Role.
  3. 3
    Send it
    Click Send invite. They get an email with a link to join, valid for 7 days. Until they accept, they're under Pending invitations, where you can Resend or Revoke it.

If your company restricts invites to Allowed email domains (under Company › Overview › Security), an invite to another domain shows Awaiting owner approval until the owner clicks Approve & send.

Roles#

What they can doOwnerAdminDeveloperMarketer
Campaigns, locations, notifications, media and segmentsYesYesYesYes
ReportsYesYesYesYes
Configuration (SDK keys, push, plugin)YesYesYesNo
Company settings, team, billing and plan changesYesYesNoNo
Change the payment method, cancel, transfer ownership, delete the companyYesNoNoNo

Developers set up your app under Configuration and can create and change campaigns, locations, notifications, media and segments, like an admin. Configuration pages for your own app need a paid plan.

An admin can give any role except owner; only an owner can make someone an owner.

Change a role or remove someone#

Choose a new role from the member's Role menu, or click Remove and type their name to confirm; they lose access straight away. You can't change your own role, and the company's last owner is shown as Protected.

Choose which emails people get#

Owners and admins can choose which company emails each member receives. In the Members table, click Emails · 3/3 next to a member, untick the emails you don't want them to get, and save. Everyone gets every email until you change it. The count is how many they get, out of how many apply to their role: an owner sees Emails · 6/6 and everyone else Emails · 3/3.

EmailGoes toWhen
Campaign starting soonEvery active memberThe day before a campaign goes live.
Campaign ending soonEvery active memberThree days before a campaign ends, to extend it.
Campaign finishedEvery active memberA summary once a campaign has ended.
Payment receiptsOwnersA receipt for every payment.
Plan changesOwnersWhen the company moves to another plan.
Plan limit reachedOwnersWhen the Free plan uses everything a limit allows.

Some emails are always sent and aren't in the list: payment failed, invites, and the security and account emails.

A person's choices belong to one company, so someone in two companies can get different emails from each. To switch the three campaign emails off for the whole team, use Campaign emails under Company › Overview › Emails: see Company settings.

Least privilegeGive people the lowest role that lets them do their job. Marketers can run campaigns without touching keys or billing, and you can change a role at any time.