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CampaignsNotifications

Notifications

Your library of reusable messages and surveys. Build a notification once and attach it to as many campaigns as you like.

Every notification is a reusable template: the campaign decides when and where it fires, the notification decides what it says. Editing a notification changes it in every campaign it's attached to.

The overview#

Open Notifications › Overview, or click Create notification at the top to make a new one. The total number of notifications shows beside the filter. The table lists each notification with its name, headline and how many campaigns it's attached to, and its Type, Media, Status, CTA and Updated date.

StatusMeaning
LiveAttached to at least one active campaign.
Not liveNot attached to an active campaign, so it isn't sending.

Find a notification#

  1. 1
    Search
    Type part of a notification's name in Search notifications…; the table narrows as you type.
  2. 2
    Filter
    Click All, Message, Survey or Live to narrow the table.

Actions#

Each row's actions menu has Edit and Delete. Deleting asks you to type the notification's name, and removes it from any campaigns it's attached to.

Edits reach every campaignBecause a notification is shared, a change to its headline, body, media or call to action shows in every campaign using it. To change it for one campaign only, create a new notification and attach that instead.
Name notifications by purposeNames like "UK · Summer · 20% off" make the right notification easy to find in the Attach existing template drawer when you build a campaign.