Copy to Production

When your campaigns work in the Sandbox, copy them, with their locations and notifications, into Production. They arrive paused.

Copy to Production with the Campaigns, Notifications, Location groups and Locations lists and the Copy to Production button

Owners and admins can copy from a Sandbox once Production is open on a paid plan. Before that, the page says "Production opens on a paid plan" and offers Upgrade to go live.

1
Open the page
In the Sandbox, click Copy to Production in the amber Sandbox bar at the top of the page.
2
Pick what to copy
Tick items under Campaigns, Notifications, Location groups and Locations. Items you've copied before show when, for example "Copied 2 days ago".
3
Copy
Click Copy to Production and confirm. The selected items are copied, or updated if you copied them before.
4
Resume in Production
Switch to Production, check each campaign and click Resume when you're ready for real users to get it.

What comes with each item#

You pick	It brings
A campaign	Its locations, groups and notifications. It arrives paused, every time.
A notification	Its media and survey questions.
A location group	Its locations.

Copying the same item again updates the copy in Production; if that copy was deleted, it's made again. Segment targeting, devices, reports and settings aren't copied: segments belong to each workspace, so set each campaign's audience again in Production.

Before you resumeProduction has its own SDK key and push credentials. Ship the pk_live_ key and the Production address in your app, and add Firebase and Apple Push credentials to Production (or share the Sandbox's), before resuming campaigns.

The going-live checklistConfiguration › Developers shows a Going live checklist in the Sandbox: subscribe to a paid plan, add push credentials to Production, ship the pk_live_ key and the Production address.

For the app side, see Sandbox and Production.

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