Notification Templates
Stop starting from scratch. Build a library of high-performing messages that your team can plug into any campaign in seconds.
Your Template Library
This is your central hub for pre-approved content.
Create Once, Use Anywhere: Design a notification once and deploy it across multiple locations or campaigns.
Consistency is Key: Ensure every member of your team is using the correct branding, tone, and links.
Search & Organise: Filter your templates by type (Video, Image, Survey) or use tags like #Seasonal or #Support.
Creating a New Template
Setting up a template is exactly like creating a standard notification, but with one major advantage: Placeholders.
The "Universal" Message: Build a template for a "Flash Sale."
Save as Template: Give it a clear name like "Flash Sale - 20% Off - Image Based."
Deploy: When you create a new campaign, simply click "Load from Template" to pull in the graphics, text, and buttons instantly.
Smart Categories
Organise your templates based on your marketing goals:
Welcome Series: For "On Entry" triggers at your main locations.
Exit Surveys: For "On Exit" triggers to gather instant feedback.
Emergency Alerts: Pre-written templates for urgent updates (e.g., "Event Delayed" or "Gate Change").
Seasonal Promos: Keep your Christmas or Summer campaign assets ready to go months in advance.
Updating Templates
The power of a template is that it's "live."
Global Updates: Need to change a link or a logo? Update the master template, and you can choose to push those changes to all active campaigns using that template.
Version Control: Keep track of which version of a message is currently "Brand Approved."
Pro-Tips for Template Mastery
The "Template First" Workflow: Encourage your creative team to build the Templates first. This allows your Campaign Managers to simply "pick and click" without worrying about finding the right image specs or tracking links.
Standardise Your Buttons: Create templates with consistent Call to Action (CTA) buttons. If your users get used to seeing "Claim Offer" in a specific style, they are more likely to tap it.
Why Use Templates?
| Feature | Without Templates | With Templates |
|---|---|---|
| Setup Time | 10–15 minutes per campaign | Under 2 minutes |
| Brand Safety | High risk of typos or old logos | 100% Brand Consistent |
| Collaboration | Everyone makes their own | Shared library for the whole team |
| Scaling | Hard to manage 100+ locations | Effortless bulk updates |